Server (Part-time)

Job details

Dabney & Co. is currently seeking a dedicated and professional Server to join our team. This vital role is centered on delivering superior customer service, ensuring prompt and accurate service of food and beverages, and maintaining a clean and inviting dining area. We are looking for candidates who excel in fast-paced environments and maintain a positive and efficient presence during busy periods.

Responsibilities:

• Customer Assistance: Offer guidance and recommendations to guests, understanding their preferences to make suitable menu suggestions and answering any questions.
• Order Management: Efficiently take and input food and beverage orders into the Point of Sale system, coordinating with kitchen and bar staff to ensure timely delivery to guests.
• Staff Communication: Ensure seamless communication with kitchen and bar staff to facilitate precise and prompt order fulfillment.
• Dietary Knowledge: Have a comprehensive understanding of various dietary needs and restrictions, including those based on health or religious reasons, to adequately serve all guests.
• Food Safety and Hygiene: Adhere strictly to food safety and hygiene protocols throughout food preparation, storage, and serving processes.
• Customer Care: Deliver responsive, attentive, and efficient service, contributing to an exceptional dining experience for every guest.
• Special Needs Accommodation: Provide assistance to guests with special needs, following appropriate guidelines to meet their specific requirements.
• Payment Processing: Handle payments securely, with a strong focus on protecting guests' personal information.
• Service Orientation: Constantly look for ways to help people and improve the dining experience.

Preferred Competencies:

• Critical Thinking: Employ logic and reasoning to identify the strengths and weaknesses of different solutions, conclusions, or approaches to problems.
• Local Tourism Knowledge: Be informed about local attractions, events, accommodations, dining options, and leisure activities to enhance guests' experiences.
• Alcohol Service Laws: Knowledge of national and local legislation regulating the sale and service of alcoholic beverages.
• TIPS Certification: Certification in Training for Intervention ProcedureS, demonstrating a commitment to responsible alcohol service, is preferred.

Requirements:

• Minimum age of 18 years.
• Experience in food service, such as waiting tables, bartending, or hosting.
• Capability to maintain professionalism and work efficiently in a bustling environment.
• Effective communication skills and the ability to suggest improvements to processes.
• A history of providing exceptional customer service in fast-paced settings.
• Availability for night and weekend shifts as needed.

We Offer:

• A collaborative, fun work environment.
• Professional development opportunities.
• A 15% employee discount.
• A commitment to diversity and inclusion, ensuring a welcoming space for all.

Commitment to Diversity and Equal Opportunity Employment:

Dabney & Co. is proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where all employees feel respected, valued, and empowered. We believe that diversity enhances our team's creativity, perspective, and service excellence. We welcome applicants from all backgrounds and walks of life to join our team, as we strive to create an environment that reflects the diverse community we serve.

Join us at Dabney & Co. to contribute to our tradition of creating unforgettable experiences for our guests. This role offers a prime opportunity for individuals passionate about the hospitality industry and eager to make a significant impact within a supportive and dynamic setting.