Kitchen & Guest Service Associate (Part-time)

Job details

Dabney & Co. is looking for a skilled and personable Kitchen & Guest Service Associate to join our team. This hybrid role involves preparing dishes according to our recipes and menus while also providing exceptional guest service as needed. The Kitchen & Guest Service Associate will ensure a clean, organized kitchen, maintain health and safety standards, and contribute to a memorable experience for every guest.

Our Values:

At Dabney & Co., we are dedicated to creating an inclusive, welcoming space where guests can enjoy elevated soul food and exceptional service. We value:

• Quality: Crafting each dish and drink with care and dedication to uphold our high standards.
• Integrity: Committing to ethical practices and honest communication with our guests and team members.
• Community: Building connections within our local community and contributing to a culture of hospitality.
• Creativity: Innovating within our menu and experiences to continually enhance what we offer.
• Respect: Treating each guest and team member with dignity and respect, fostering a positive environment.

Responsibilities:

• Food Preparation: Prepare food promptly to meet quality standards and ensure customer satisfaction.
• Food Quality Supervision: Monitor the quality and safety of all food served to guests, ensuring adherence to food standards.
• Dietary Knowledge: Understand various dietary needs, including those based on religious or cultural practices.
• Kitchen Maintenance: Keep kitchen equipment in good working order and maintain cleanliness in all work areas.
• Customer Service & Complaint Resolution: Address customer inquiries or complaints professionally, ensuring quick and positive resolutions.
• Food Safety & Hygiene: Adhere to high standards of food safety and hygiene during all food preparation, storage, and delivery.
• Table Service: Serve customers attentively and efficiently, responding to special requests or needs.
• Payment Processing: Handle cash, credit, debit, and gift card transactions securely and accurately.
• Guest Assistance: Provide assistance to customers with special needs, ensuring their needs are met with care.
• Opening Responsibilities: Prepare the kitchen and dining areas for daily service, ensuring that all equipment, ingredients, and tools are ready for use.

Required Competencies:

• Food Preparation Techniques: Skilled in preparing and handling ingredients, from washing and cutting to marinating and garnishing.
• Chemical Handling: Experience with the proper use, storage, and disposal of cleaning chemicals.
• Shift Handover: Ability to leave the food prep area in a clean and ready state for the next shift.
• Procurement: Experience in ordering ingredients and supplies, ensuring cost-effectiveness and quality.

Preferred Competencies:

• Critical Thinking: Able to assess situations logically to provide the best solutions.
• Certifications: ServSafe or similar food handling certifications are a plus.

Requirements:

• Must be at least 18 years old
• Previous experience in food service, whether as a cook, server, bartender, or host
• Capability to work efficiently while maintaining professionalism
• Strong customer service skills and experience in fast-paced settings
• Availability to work nights, weekends, and holidays as required
• Ability to open and prepare the kitchen for daily operations
• Reliable transportation to and from Dabney & Co.

What We Offer:

• A fun, collaborative work environment
• Opportunities for professional growth and cross-training in additional roles
• 15% employee discount
• A complimentary meal during each shift
• A commitment to diversity and inclusion, creating a welcoming space for all

Commitment to Diversity and Equal Opportunity Employment:

Dabney & Co. is proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where all employees feel respected, valued, and empowered. We believe that diversity enhances our team's creativity, perspective, and service excellence. We welcome applicants from all backgrounds and walks of life to join our team, as we strive to create an environment that reflects the diverse community we serve.

Join Us!

Join us at Dabney & Co. to contribute to our tradition of creating unforgettable experiences for our guests. This opportunity is perfect for those passionate about the hospitality industry and looking to make an impact in a supportive and dynamic setting.